Fake or Nothing - uksoccershop.com does not refund for sold out articles and for fake items

Direct comparison
original shirt print left - fake from uksoccershop right

Can you imagine you order 3 authentic sets of Adidas® shirts and shorts over the internet, make advance payment of 260 GBP, and from the shorts all you receive is 1 item in wrong size (others sold out), the shirts you receive come with fake printing? This happened to me in July 2008 with the as per advertisement »Number One for Football Shirts«.

Initially I only realized about the wrong size short. I was asked to return the short and promised to get a full refund for the 3 shorts including return shipment. I sent the short with registered mail (RF103761848CH 18-Jul-2008) but despite many reminders no refund was made within 2 months. Phone calls were never answered. All communications went via tickets IFO-370049, COD-393374, BTH-587418, and VVV-557154 (on file). Finally I reported the issue to my credit card company, and after investigation the credit card company initiated a charge-back for the shorts.

I then googled about experiences from other customers and learned that in many cases refund was promised but not given. Also I read about problems with printed shirts, that authentic printing of names and numbers was sold, but in reality the prints were fake. I got an authentic printed shirt from a reliable dealer and made a comparison with the sent uksoccershop shirts. I realized also my uksoccershop shirts had fake printing. The print was not shining. It was a plastic foil which went way beyond the letters and numbers and there were no holes within the numbers but only imitations of holes.